Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Super perfect, very well protected, fast shipment to Poland, I am impressed
Very good. Fast shipping and very well packaged. A little bigger would have been ideal for my taste but they respect the size announced. I recommend
Super fast delivered. Less than 2 weeks! The product is just as the picture and very firm.
They 've arrived quickly perfectly packed. I love the way they look! They also bring double-sided adhesives so they don't have to drill.
For this one I had to stick the horns so that they do not fall. The rendering is beautiful.
Super quality, heavy, large size Scotch or aim to hang it. Very happy with my purchase. I recommend you to take the four at the same time, more nice.
Dark color, but solid and durable. Perfect.
Love them on my wall
Good item and good quality. The package came perfectly protected. Like the pictures. You can put the horns or not, without looks like a sheep.
Fast delivery. Color is in the really less gold than in the picture.
Просто супреские, берите - не пожалеете
Perfect. Bring even the screw and a protector. Exact size. And very consistent. Fast shipping
Details for your home of great quality and good price. You don't need detail. It comes with double-sided studs and screws or adhesive. For me some beautiful figures to make them unique in my home!
WoW very nice and quick service
They are very nice, came very well packed and with everything you need to put them in. They seem to hold the weight well and are strong. I'm delighted
Very well packed and very quickly received! Beautiful heavy quality.
I love good size and recommended material and super well packed
Bring a screw and a taco. It's heavy, it's not hollow. Very cute
ניראה very good
arrived as estimated, very precisely packed so it won't brake (had to fight my way in through bubble wrap ), extremely nice looking. quite heavy - one weighs something around 0,5 kg - so doesn't look or feel as a cheap thing. colour is nice (mine is green as in the pictures attached). has a hole in the back for hanging, but in package also was an elephant shaped sticker if you don't want to make a hole in your wall. overall very nice and quality thing, definitely has my recommendations
Exactly like in the pictures. I will order again
agréable surpris, finition parfaite et plusieurs type de support offert avec. emballage très soigné. merci.
Très bonne qualité
beautiful. excelent quality.love it.
Beautiful, I bought the 4.
Beautiful, I bought the 4. Very good quality. Very well packaged. I recommend
I also love good quality, I arrive fast and well packed. I recommend
My favourite of all. Packed in well, good materials, arrived fast
Fits the description perfectly
Very qualitative-fast shipping and extremely well packaged.