Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Качество - просто супер! :)
Nice, hard back and semi soft surroundings
An excellent case, here such a much more expensive cost, protection of the camera, qualitatively made!
Качественный, прочный и стильный чехол.Все подошло идеально.Рекомендую.
Идеально сел на 12. Боковые кнопки нажимаются легко. Выглядит круто. Но скользкий. Сегодня уронила, чехол спас.
This is 10 of 10. the back panel is plastic, not silicone, the crepe is very. The board is strong silicone. Looks blue on the blue 12 Pro Max just wow! Order will not regret! Delivery 2 weeks to Moscow!
Thank you, very beautiful
Correspond à la description parfait pour le prix je recommande à pris environ 3 semaine
Чехол отличный, сел идеально, рекомендую
Lovely cover! Perfect for Pacific blue color. I 've been looking for the right one for a long time. So that not just transparent, but also without other left colors, which will spoil the native color of the phone. In the photo, it may look dark, but in daylight in the living it is clear that it is dark blue. He is also, quite dense, does not bend, protects well. Very happy.
Perfect and strong !
Too Much Good As it is Received Quickly good Service
For its price-a good cover. There is a border around the perimeter of the screen, if there is no protective glass-it will interfere. All the holes matched smoothly. Buttons are pressed normally. I sat down like a native, nothing sticks out anywhere. It is very difficult to remove dust from the inside, it is all very well visible. The most important minus of this cover-it is very quickly covered with dirt and fat! In the feelings-as if in the hands of a piece of soap, you need to wipe constantly than anything. However, its protective functions it performs perfectly, and more from it is not required.
Cover bomb! Let's see how quickly yellows, but for now I safely recommend the store!
As described
สวยงาม ทน
Super! Sits perfectly!
Super firmly packed, the cover looks great!!! Well done!
Chic cover! Ideally sits on the phone, holes on the case with the connectors on the phone match. At first I ordered myself, after receiving, I had to buy a second husband. With the store did not communicate, delivery about 10 days, purchase is satisfied, I recommend the seller!
Covers are awesome, so beautiful! Quality is super! Recommend!
Очень плотный и качественный чехол. На телефоне смотрится дорого. Очень довольна. Рекомендую
It came in 2 weeks in Rostov. Quality good cover. Recommend.
Крутой
Great case. Fast shipping. Thanks store
I bought it for my friend bday present.The shop ship it quickly. However,it takes over one month to arrive to me. The delay maybe because of my country post office. The quality is good as show in picture. My friend really like it. Recommend it to buy. Though i want to show the picture the pics my friend send somehow didn't appear in the choose photo so i add the one that i take after i do wrapping.
Excellent Product
Very fast shipping
Офигенный чехол )))